SMS Messaging Policy
Breetscan CableTV LLC is committed to transparent, responsible, and compliant SMS communications with our customers in Lancaster, Virginia.
Effective Date: September 6, 2025 | Breetscan CableTV LLC — Lancaster, VA
Overview
Breetscan CableTV LLC sends SMS messages only to customers who have contacted us directly or who have explicitly consented to receive support-related communications. We are a customer support and service assistance company based in Lancaster, Virginia, serving residential customers in Lancaster County and surrounding communities.
We do not send unsolicited marketing text messages. All SMS communications from Breetscan CableTV LLC are transactional, conversational, or service-related in nature and are sent only to customers who have opted in.
Types of Messages We Send
Customer Support Replies
Responses to customer inquiries submitted via our website contact form, phone call follow-up, or direct customer service requests.
Appointment Reminders
Reminder messages sent to customers ahead of scheduled installation, technical support, or service appointment dates and times.
Account Notifications
Important updates related to your account status, billing cycle, service changes, or account activity notifications.
Service Updates
Notifications about service availability, maintenance windows, outage resolution, or service restoration in your area.
SMS Opt-In
Customers may opt-in to receive SMS messages from Breetscan CableTV LLC through the following methods:
- Submitting a contact form on our website with explicit SMS consent checkbox checked
- Verbally consenting during a customer service phone call with one of our representatives
- Texting a keyword to our support number to initiate a support conversation
- Completing a service intake form that includes SMS consent language
Consent Language Used on Our Forms:
"I agree to receive SMS messages from Breetscan CableTV LLC regarding customer support, appointment reminders, account updates, and service notifications. Msg & data rates may apply. Reply STOP to opt out."
✅ Consent checkboxes are never pre-checked. Customers must actively select the checkbox to provide consent.
SMS Opt-Out
Customers may opt-out of SMS communications from Breetscan CableTV LLC at any time using any of the following methods:
- Reply STOP to any SMS message from us — you will receive a confirmation and no further messages will be sent
- Contact our support team at support@cabletvshop.com and request to be removed
- Call us at 214-617-3873 and request SMS opt-out
STOP Response: When you reply STOP, you will receive one final confirmation message acknowledging your opt-out request. No further SMS messages will be sent to your number.
Customer Consent
Breetscan CableTV LLC maintains records of all SMS consent, including:
- Date and time of consent
- IP address of the device used to submit consent
- The specific consent checkbox status at time of submission
- The consent language displayed to the customer at the time of opt-in
Consent to receive SMS messages is not a condition of purchase or service. Customers can receive full support service without opting into SMS communications.
We do not share mobile information with third parties for marketing purposes.
Messaging Frequency
Message frequency varies based on your individual customer support interactions and account activity. You may receive:
- One or more messages per support request or inquiry
- One reminder message per scheduled appointment
- Periodic account or service notifications as needed
We do not send recurring promotional campaigns or bulk marketing messages. All messages are directly tied to your customer support interactions or account activity.
Supported Carriers Disclaimer
SMS messaging is available to customers on most major U.S. wireless carriers including, but not limited to:
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network conditions. Standard message and data rates may apply depending on your mobile plan.
HELP Response
If you reply HELP to any SMS from Breetscan CableTV LLC, you will receive a response with:
- Our business name: Breetscan CableTV LLC
- A brief description of the message program
- Instructions to reply STOP to opt out
- Our support contact information
SMS Compliance Summary
Breetscan CableTV LLC — Lancaster, Virginia
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
We do not share mobile information with third parties for marketing purposes.
Consent is not a condition of purchase.
SMS opt-in checkboxes are never pre-checked.
We do not send unsolicited marketing messages.
Questions About Our SMS Policy?
If you have any questions about our SMS messaging practices or this policy, please contact us directly.
Business: Breetscan CableTV LLC
Address: 1405 Pinckardsville Rd, Lancaster, VA 22503
Email: support@cabletvshop.com
Phone: 214-617-3873
Business Hours: Monday – Sunday, 8:00 AM – 10:00 PM EST